About Qovi Hotel
Tejas Digital Technology, Raja Ram Mohon Roy Road, Ward 15, Siliguri – 734001, India, operates Qovi Hotel. Qovi Hotel provides software for hotel reservations, room operations, billing, staff access, reporting and hotel websites. These terms apply to the software subscription and Qovi Hotel commercial website. Hotels remain responsible for accommodation, guest service, booking acceptance, guest payments and their own cancellation policies.
Accounts and responsibilities
The account owner must be authorised to act for the hotel business. Keep account details accurate, protect passwords and recovery codes, and give staff only the access they need. Notify support promptly about suspected unauthorised access.
You are responsible for the accuracy and lawful use of guest information, reservations, invoices, tax settings and published content. Review invoices and tax calculations before issuing them. Qovi Hotel is a software tool and does not replace professional accounting, tax or legal advice.
You retain your rights in the records, photos, logos and other content you supply. You authorise us to process and display that information as needed to provide the service according to your settings and instructions. You must have permission to use uploaded content and connected domains.
Trial, subscription and renewal
Eligible new accounts receive a 15-day Business trial without a payment card. The trial does not automatically become a paid subscription or create a charge.
Plan prices, billing periods and limits are shown on the pricing page and confirmed for your purchase. Prices exclude applicable GST unless expressly stated otherwise. Annual prices cover the stated annual access period.
Where enabled, Cashfree processes one-time subscription payments and access is activated after server verification. Manual activation remains available through support. Automatic renewal and automatic debits are not enabled. Use the Subscription screen or contact support to renew. Changes to published prices apply to future purchases or renewals and do not retroactively change a confirmed paid period.
At expiry, the account may become read-only. Expiry does not itself delete records. Requests to cancel, close an account or delete data are handled separately under the policies below.
Websites and acceptable use
Hotel websites and custom domains require an eligible plan, publication settings and successful domain verification. Domain registration fees are separate. Website booking requests require hotel approval and are not automatically confirmed accommodation bookings.
Do not use the service for fraud, unlawful processing, unsolicited messaging, infringement, or attempts to access another account. Protect integration credentials and revoke access that is no longer needed.
We may restrict access to address security incidents, misuse, expired access or legal obligations. Where practicable, we will explain the restriction and how to contact support. Urgent action may be taken where needed to protect the service or its users.
Availability and disputes
Maintenance and third-party outages can interrupt service. No guaranteed uptime, recovery time or uninterrupted availability is included unless separately agreed in writing. Keep appropriate exports of important business records.
Contact support first about service disputes. These terms do not exclude rights or remedies that cannot lawfully be excluded. Applicable Indian law governs the service, subject to mandatory protections that apply to the customer.
Material changes will be identified by an updated version and effective date and communicated to affected account owners where appropriate.